Articles

How can I change my mailbox password?

Changing passwords for any mailbox can be done through the O3 Host - Affordable Hosting control...
How to use the email migration tool?

To migrate your emails and mailboxes to your O3 Host control panel, you can use our in-house...
I’ve reached my mailbox quota size. What can I do?

With O3 Host - Affordable Hosting all mailboxes have a certain limit on data storage. It's...
What are MX records?

MX stands for 'mail exchanger'. It tells a 'sending' mail server how to find the 'receiving'...
What is SMTP?

SMTP or Simple Mail Transfer Protocol is a TCP/IP used to send and receive email. The majority of...
What is email forwarding?

Email forwarding refers to the operation of re-sending an email message delivered to one email...
Why can’t I send emails?

here are a few very common reasons why you may not be able to send emails.  Are your email...
What details should I use for a WordPress SMTP plugin?

The best SMTP details to use when configuring an SMTP plugin within WordPress when you're using...
How do I add another server/include to an SPF record?

If you're using O3 Host - Affordable Hosting's mail server but want to route emails via another...
How do I set up email on my Android device?

Here's how to set up a O3 Host's email on an Android phone or tablet: Open the mail...
How do I migrate emails?

To migrate your emails and mailboxes to O3 Host - Affordable Hosting, you can use our in-house...
How do I set up email on my iPhone?

To set up your O3 Host's mailbox on an Apple iPhone or iPad, you need to: Head to the Settings...
What are the recommended Thunderbird Mail client settings?

There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as...
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?

Getting a 'mailbox does not exist' message can be frustrating, we know. You just need to give it...
Can I use ‘mail.domain’ in my mail client?

For scale and redundancy reasons we operate each service from its own hostname. So we always...
How do I setup my mailbox in Outlook?

We make use of 'autodiscover' technology so that in the majority of cases, Microsoft Outlook can...
How do I add SRV records for Office 365?

SRV records - service records used in Office 365 - can be added via our DNS Management interface...
Why are the IMAP folders missing from my iPhone or iPad?

If you can successfully send email and view any new messages in your Inbox, but aren't able to...
What are my email sending limits?

Email Account Limits The following limits apply to all messages sent via authenticated SMTP....
Can I add SPF records for my domain name?

Sender Policy Framework (SPF) records help to reduce the chance of your domain being spoofed in...
Can I view my FTP, email address, or database passwords?

We encrypt all FTP, email and database passwords so they are not visible as plain text inside...